Built for organisations running Shopify POS

The back office your Shopify POS was never built to give you

Shopify is great at running your front of house. But when it comes to reconciling your books, tracking your true costs, and giving your team the reports they actually need — you're on your own. Until now.

app.knotoffice.com/demo/dashboard

Revenue

$84,320

↑ 12%

Orders

1,204

This month

Cost of Goods

$31,200

Margin 63%

Reconciled

Balanced

Daily Revenue — April

Reconciliation — April

Balanced
2 days flagged

Sound familiar?

Your QuickBooks reconciliation is a monthly nightmare

Every month your finance team manually pieces together Shopify data and tries to make it match your books. It takes hours, it's error prone, and when something doesn't balance you have no idea where to look.

You have no idea what anything actually costs you

Shopify tells you what you sold. It doesn't tell you what it cost you to sell it. Without real COGS tracking you're making decisions based on revenue, not profit.

Your leadership is waiting days for data

Every time a board member or executive director wants to answer a question, someone has to build them a report. Meanwhile decisions get delayed and opportunities get missed.

Everything your back office needs

Built for the organisations Shopify forgot.

Automatic sync

Your orders, products, customers, and inventory sync automatically via webhooks and nightly backfills. Always up to date.

QuickBooks reconciliation

Automated daily financial reconciliation with automatic mismatch flagging and a clear audit trail for your accountant.

Purchase orders & receiving

Enter a delivery once and everything updates. Full receiving history so you always know what came in and when.

Real COGS tracking

Track your true cost of goods and margins by product, vendor, and category. Not just what you sold — what it cost you.

Self-serve reporting

Custom report builder that anyone on your team can use. Finance, operations, leadership — everyone gets the data they need without asking anyone.

CSV export

Export any report instantly. Take your data into Excel, Google Sheets, or wherever your workflow lives.

Better together

Shopify is a powerful choice. Here's what comes next.

Shopify is the best front of house system available — and if you're running your organisation through Shopify POS, you made a great decision. But Shopify was built for ecommerce merchants, not for museums, nonprofits, attractions, and mission-driven organisations with complex back office needs. That's where KnotOffice comes in.

Shopify handles

Front of House

  • Point of sale & payments
  • Online store & checkout
  • Product & inventory management
  • Customer records
  • Order processing

You're already here. ✓

KnotOffice adds

Back Office

  • QuickBooks reconciliation
  • True COGS & margin tracking
  • Purchase orders & receiving
  • Self-serve reporting for your whole team
  • Automated financial snapshots & alerts

This is what's been missing.

Together, Shopify and KnotOffice give your organisation a complete operating system — from the first sale to a balanced set of books.

Sound like your organisation?

KnotOffice is currently available by invitation. We work closely with each organisation we bring on to make sure it fits your workflow. Get in touch and let's talk.

No commitment — just a conversation about your workflow and whether we're a fit.

We personally onboard every organisation we work with — no self-serve setup calls.

Purpose-built for mission-driven organisations using Shopify POS — not a generic reporting tool.

Thanks! We'll be in touch shortly.

We'll review your message and reach out within a couple of business days.